Resources

Case Studies

PSI conducts research on employment practices and selection strategies for global enterprises. Our best practice case studies include:

Case Study Call Center: Pre-employment Testing Helps Enterprise Staff Quickly and Consistently
View PDF | Text Version

Case Study Call Center: Pre-employment Testing Helps Enterprise Staff Quickly and Consistently
View PDF | Text Version

Case Study Banking and Financial Services: Flexible Staffing Process Improves New Hire Quality and Maintains Consistent Standards
Text Version

Case Study Customer Service: New System Results in Diverse Workforce with Strong Multi-tasking Capabilities Necessary to Mesh With Company's Corporate Vision
Text Version

Case Study Retail: Pre-employment Testing Leads to Reduced Turnover and Improved Customer Satisfaction
View PDF

Case Study Aptitude Testing: The Value of Aptitude Assessment in Any Selection System
Text Version

Case Study Employer/Employee Relationship: A 30-Day Action Plan to Improve New Employee Success and Reduce Turnover
Text Version

PSI provides forms & documents which are available for download. These forms & documents are in Adobe® PDF (portable document file) format. In order to view these forms & documents, you must have Adobe® Reader 8. If you don't have the reader, you can download it for free from Adobe® by clicking here or on the "Get Adobe® Reader" icon below.

Download Adobe Reader 8